Create and Manage a Team

How To: Create and Manage a Team

The Teams tab allows administrators to create teams and organize members into structured groups.

Access this page from:

Account Settings → Members → Teams

How teams are used

Teams organize members who operate and own parts of your environment.

• On-call — Teams power on-call setup for incidents and services, so escalations and notifications reach the right group.
• Catalog ownership — A team can be the owner of catalog entities, making responsibility explicit across the org.

Examples of an Owner field pointing at a team:

The exact entity types available in your catalog depend on how your organization models services and resources.

Create a new team

To create a team:

1. Navigate to Account Settings → Members
2. Select the Teams tab
3. Enter a Team name
4. (Optional) Enter a Display name
5. Click Create team

The new team will appear in the All teams list.

Team fields

When creating a team:

• Team name — Unique internal identifier
• Display name (optional) — Friendly name shown in the UI

Use clear and descriptive team names such as:

• platform
• devops
• platform-sre

All teams list

Created teams appear under All teams.

Each row includes:

• Team — Team identifier
• Actions — Additional management options (...)

Use the Refresh button to reload the team list.

Teams can later be updated, renamed, or managed through the actions menu.

Best practices

• Use consistent naming conventions
• Create teams based on responsibilities
• Remove unused teams
• Keep team structures simple and clear

Related

• Invite and Manage Organization Members
• Tokens and API Keys
• Account Settings Overview