Status pages & boards
Public status pages and internal boards communicate component health, incidents, and maintenance to subscribers (for example email, Slack, SMS) while giving operators a single operational view.
Video: create and publish a custom status board
The walkthrough below matches the topic of this recording. The MP4 does not ship with a separate caption or subtitle file in the asset bundle, so this page provides a written companion—not an automatic speech-to-text transcript. For exact UI labels and timing, follow the video.
Step-by-step guide
Work in the Exemplar console . Exact names may match the video (for example Production Service Board).
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Open Status boards — From the console, go to the area where status boards / service boards are managed (the video starts from this context).
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Start a new board — Choose Create (or equivalent) and give the board a clear name, for example by environment or audience (Production, Customer-facing, Internal ops).
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Add rows for your stack — Attach the signals you want on one screen:
- Synthetic / endpoint monitors — HTTP(S) checks against your APIs or health URLs.
- Third-party vendors — Feeds from providers you depend on (aggregated vendor status).
- Catalog entities — Services or components from your catalog, if you link boards to catalog-backed health.
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Group and navigate — Organize sections (for example Monitors, Third party, Catalog) so viewers can scan quickly. Use jump / in-page navigation if the UI offers it to move between sections on a long board.
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Set the story for subscribers — Configure the global banner and legend so Operational, Downtime, Degraded, and Maintenance states read clearly. This is what stakeholders see during an incident.
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Tie in incidents and comms — Ensure active incidents and maintenance windows surface on the board where your process expects (subscriber email, Slack, SMS, etc., per product settings).
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Publish and share — Complete the publish flow so the board has a stable URL (public or restricted, per your setup). Share the link with teams or customers who rely on this view.
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Smoke-check — Open the published board and confirm rows show live status, recent history bars, and that Get notified / subscription options behave as expected.
Blog
- Status pages, trust, and the limits of a green dashboard — Why public status surfaces matter; internal operational truth vs. customer narrative.
- Public status page guide for SaaS teams selling to enterprise — Enterprise expectations, SLA alignment, and checklists for security reviews and sales.